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F.A.Q.
This section is created so you can read question and answers to some common queries about our no salt whole house water filter. Each link below opens up a new page in an easy to read pop-up window or choose to read our Q & A listed below.

Aquaferwater.com offers one of the most comprehensive website catalogs for whole house water filters and water conditioners. This webpage will provide practical insights into our no-salt water hard water conditioners as well as provide answers to common questions asked by our customers.
 
For more information on RainDance Water Systems, LLC and our complete selection of  water softeners, no salt, salt less water filter, and well water treatment, and iron filter catalog please see our main company website @ www.raindancewatersystems.com

RDWS-Gold Package Whole House Filtration & Scale Prevention System

Questions & Answers

What is Hard Water ?

Answer: The term hardness refers to the quantity of dissolved calcium and magnesium in water. These minerals, which come primarily from limestone type rock formations, are found to some degree in almost all natural waters. Calcium and magnesium cause problems for two principal reasons:

When the water is warmed, they precipitate out of solution and form a hard, rock-like scale. This scale accelerates corrosion, restricts flow, and reduces heat transfer in water heaters and boilers.
When they combine with soap, they react to form a curd, which interferes with cleaning, dries out skin, and leaves deposits on plumbing and clothes (bathtub ring; ring around the collar). The minerals in hard water gradually settle out forming a hard scale. Scale centimeters thick can build up over time in hard water areas. Scale build up will eventually clog pipe, and can decrease the life of toilet flushing units by 70 percent and water faucets by 40 percent according to a report published by the American Water Works Association (AWWA). Hardness scale can also shorten life of washing equipment, dishwashers, and clothes washers by as much as 30 percent according to the AWWA report.

Hardness is measured in parts per million (or the equivalent mg/L) or in grains per gallon (gpg). Note: if the water analysis is given in ppm as CaCO3 then 1 gpg = 17.1 ppm. There is no established limit for the acceptable level of hardness in water, but it is generally considered to become problematic at around 3 gpg.

Levels of hardness are referred to as follows:

Soft Water: 0 - 1 grains per gallon (gpg)
Slightly Hard Water: 1 - 4 grains per gallon (gpg)
Moderately Hard Water: 4 - 7 grains per gallon (gpg)
Hard Water: 7 - 10 grains per gallon (gpg)
Very Hard Water: Over 10 grains per gallon (gpg)

1. How does the Whole House No-Salt RDWS-Gold Package work, does it use magnets?

No, The RDWS-Gold Package does not use magnets. First, water enters the pre-sediment filter system to remove sediment, rust, dirt and debris. Second, clean water now enters the Scalenet hard water scale prevention media. This media transforms calcium ions (hard water) into calcium crystals , which are stable and cannot attach to pipes, surfaces, hardware, or heat exchanger components. These crystals are so small they are easily rinsed away by water flow. Note: this is not a spot free system - A simple damp cloth (if at all) is more than sufficient to remove any residual mineral deposits. Third and lastly, chlorine bad tastes and odors are filtered through our a 0.6um micron carbon filtration system "The Chlorine Taste and Odor Guzzler" to provide whole house drinking water filtration. Included FREE - Fast, Easy, Accurate Chlorine Water Test Kit.

2. Is the RDWS-Gold Package a Water Softener ?

No. To "soften water" you actually have to remove the calcium and magnesium hard water minerals. The RDWS-Gold Package does not remove the calcium or magnesium. These systems are alternatives to salt based water softeners and perfect for customers who live in banned water softener areas or just want to Go Green ! The ScaleNet media transforms calcium ions (hard water) into calcium crystals , which are stable and cannot attach to pipes, surfaces, hardware, or heat exchanger components.

3. I see other companies advertising similar systems calling them "saltfee water softeners" no-salt water softeners" and "saltless water softeners" why don't you?

The RainDance Water Systems name is synonymous with quality and reliability. We offer and specialize in both saltless water conditioners and NSF Certified 44 water softeners. We are proud to say that we have many happy and satisfied customers throughout the World using both of these technologies. However, we choose to sell our non-salt water conditioners correctly by not calling them "water softners" and want you to know that your water will not be soft. To call these types of systems "water softeners" is simply misleading!! Furthermore, non-salt hard water treatments, such as Magnets, Filtersorb SP, Coils, Anodes, Conditioning Modules, etc. will not remove the hard water minerals of calcium or magnesium. In other words, your water will not test soft after using these types of systems. Companies advertising these types of systems as "true water softeners" are simply confusing the consumer. Furthermore, there are no "no salt water softeners" that have been NSF or WQA tested or certified to soften water !

If you are looking for an environmentally eco friendly, no waste water, no drainline, no salt discharge, non-salt hard water conditioner to reduce the effects of hard water scale and provide whole house filtered water at every tap we feel our RDWS-Gold Package and RDWS-Platinum Package with NSF Certified UV water treatment are the best on the market - Period!!

4. Are your RDWS-Gold Packages environmentally friendly?

Yes. These systems do not require electricity, no brine water discharge or backwash water, no control valve, no drainline, no waste water, no salt, saves water !

5. Will your RDWS-Gold Package provide whole house drinking water filtration?

Yes. Our RDWS-Gold Package offers whole house sediment, rust, and larger debris filtration as well as whole house NSF Certified chlorine tastes and odor filtration to provide whole house drinking, showering, and cooking filtration. FREE Whole House Post Water Filter Upgrade: Add dual purpose KDF55 / Granular Activated Carbon (GAC) post filter to provide extra added whole house drinking water filtration.

6. I have read of boil water advisories. Does your RDWS-Gold Package treat water borne bacteria and viruses ?

No. For ultraviolet uv disinfection please see our RDWS-Platinum Packages

7. Will the conditioned water make me feel slimy?

No. there will not be the slippery feel on your skin when you shower or bathe. This feel comes from the sodium reacting with your body oils.

8. Can your RDWS-Gold Package be used to treat well water and city water sources?

No. The RDWS-Gold Package is designed to treat hard water up to 25gpg water hardness, sediment, rust, chlorine bad tastes and odors typically associated with city municipal water sources. If you are on a well water source and looking for a no salt, no chemicals to add whole house water filter please see our well water filters <click here>

9. What type of maintenance can I expect to have with your RDWS-Gold Package?

We consider our RDWS-Gold Package a virtually maintenance free system. We recommend replacing the pre-sediment and post-carbon filter approximately every 6-12 months or when needed. And the hard water scale media to be replaced approximately every 3-5 years.

10. How do I know which RDWS-Gold Package whole house filter conditioner system is right for me?

We offer 4 separate RDWS-Gold Package systems to choose from. Each package has a different flow rate to accommodate your household. You can get a fairly close idea of your water flow rate by simply running water at full open position through either an outside garden hose faucet or with your bathtub faucet. Example: Turn the faucet on to the full open position... then quickly put the gallon container under the full flow of water. Immediately start timing how many seconds it takes to fill the container all the way up. If it fills the container up in 15 seconds, you simply divide 60 seconds (1 minute)...by 15 seconds (the amount of time it took to fill the container up). The answer is 4, so your flow rate would be very close to 4 GPM! We recommend that you order a unit that would handle at least 4 GPM. It would be over size the unit to ensure you are getting a unit with plenty of GPM flow capacity.

Water Filter Selection Guide:

RDWS-GoldPackage-8 -  Typically suited for a 1-3 person household.
RDWS-GoldPackage-9 -  Typically suited for a 3-5 person household.
RDWS-GoldPackage-10 -Typically suited for a 5-8 person household.
RDWS-GoldPackage-12 - High Flow Whole house conditioners typically suited for a 8-12 person household.
 
    RainDance Water Systems P.O. Box 2312 Ramona, Ca. 92065 : U.S. Toll Free: 1-877-788-8387 / Outside The U.S. 760-788-8387

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